FAQ

Emergency Call – 24/7

+1 910-626-8525

Frequently Asked Questions

Here you can find answers to the most common plumbing questions our customers ask. From general information about our services to emergency call-outs, we’ve covered everything to help you understand how we work and how we can assist you best.

01

General Questions

Which areas do you serve?

We provide plumbing services across the entire city and nearby suburbs. If you’re not sure whether we cover your location, give us a quick call and we’ll let you know.

Are your plumbers licensed and insured?

Yes, all of our plumbers are fully licensed, certified, and insured to ensure professional and safe service for every job.

What types of payment do you accept?

We accept cash, major credit/debit cards, and secure online payments. For larger projects, flexible payment options may be available.

Do you provide free estimates?

Absolutely. We offer free, no-obligation quotes so you know the cost upfront before we begin any work.

02

Services Info

What plumbing services do you offer?

We cover all plumbing needs, including leak detection, drain cleaning, pipe repairs, water heater installation, bathroom & kitchen remodeling, and more.

How often should I schedule plumbing maintenance?

We recommend a professional plumbing inspection once a year to catch small issues before they turn into expensive repairs.

Do you work with both residential and commercial clients?

Yes, our team handles everything from small household repairs to large-scale plumbing projects for businesses and commercial facilities.

Can you install modern fixtures and appliances?

Definitely. We install faucets, sinks, showers, toilets, dishwashers, and water heaters, ensuring everything is fitted properly and efficiently.

03

Emergency Questions

Do you offer 24/7 emergency plumbing services?

Yes, we’re available around the clock. Whether it’s a burst pipe, severe leak, or clogged drain, we’ll be there anytime you need us.

How quickly can you arrive in an emergency?

Our average response time is within 1–2 hours depending on your location. We prioritize urgent cases to prevent further damage.

What should I do while waiting for the plumber to arrive?

If it’s safe, turn off the main water supply and try to contain any leaks with buckets or towels. Avoid using electrical appliances near water.

Is there an extra cost for emergency service?

Emergency calls may carry an additional fee, but we are always upfront about pricing. No hidden costs—ever.

Quick Service On Emergency Call – 24/7

Plumbing issues can happen anytime — day or night. That’s why our dedicated emergency team is always on standby, ready to respond within hours. Whether it’s a burst pipe, a leaking water heater, or a backed-up drain, we’re just one call away from restoring safety and comfort to your home.

+1 910-626-8525